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Inside the mind of the consumer

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I use science to optimise customer experiences (CX) Learn more

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Why you need me?

I love consumer psychology and behavioural science. Understanding the minds of consumers and shoppers has been my career for 25 years: It’s my passion and I use it to optimise customer experience (CX).

  • I can make CX better for your brand
  • Let's make CX better for your business
  • Better still, let's make CX better for consumers
  • Most of all, let's make CX better for shoppers
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What your customers think

I've delivered psychological insights & behavioural change initiatives to more than 100 brands across 28 Countries
“As a result, we changed our packaging which led to a 23% increase in share.”
Chris Lacey
Head of Merchandising & POP
“What can I say, the insights great and the results outstanding!"
Global Food Brand
Trade Marketing Manager
“These guys create shopper driven strategies which deliver real ROI.”
Global Beverage Company
Category Director

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